Frequently asked questions
Clear answers to clear questions.
From the survey to the warranty, from glass types to installation conditions: what people most want to know.
General
How soon can you come to measure?
In Kağıthane, Şişli and surrounding areas we mostly come the same day to measure and discuss the price on the spot. For other areas we arrange an appointment by phone.
Which areas do you serve?
Our base is in Kağıthane. We work on both the European and Anatolian sides of Istanbul, and we have also taken on projects outside the city such as Bursa, İzmir and Northern Cyprus.
Do you have your own fabrication?
Yes. We fabricate our glass and aluminium work in our own workshop and carry out the installation with our own team. This way, measurements, quality and delivery date are all controlled in one place.
How is the price determined?
The price varies with the glass type and thickness, profile series, square metres, accessories and installation conditions. After the site survey we give you a clear, itemised quote.
How quickly can you replace broken glass?
For standard glass, replacement is done shortly after measurement. For laminated or custom-sized glass, the time depends on glass fabrication; in emergencies we put a temporary safety measure in place.
Do you work on shopping mall and corporate projects?
Yes. We have installed storefronts in malls such as İstinye Park, Zorlu AVM, Vadi İstanbul and Forum İstanbul, and partition systems in office buildings such as Nurol Tower.
What are your working hours?
We are open Monday–Friday 08:00–19:00 and Saturday 09:00–12:00; closed on Sundays. For shopping mall installations we work outside regular hours.
Do you offer a warranty?
Warranty coverage varies with the glass, profile and accessories used; we state the terms in writing in the quote.
Storefronts & Glass Facades
Laminated or tempered for storefront glass?
On ground-level and wide storefronts, laminated glass that holds together when broken (for example 8+8 or 10+10) stands out for safety. Tempered glass is used for doors and partitions that need impact resistance. At the survey we make a recommendation based on the glass size and where it will be used.
Can you install inside shopping malls?
Yes. We have built storefronts in malls such as İstinye Park, Zorlu AVM, Forum İstanbul and Vadi İstanbul. We work during the hours the mall management permits, mostly at night.
Office Glass Partition Systems
Does a double-glazed office partition provide sound insulation?
The air gap between double panes and the choice of laminated glass noticeably reduce speech noise. Full acoustic performance is only possible when ceiling and floor joints are also insulated; we plan these details together during the survey.
Can installation be done in a working office?
Yes. Because fabrication is completed in the workshop, time on site is kept short; if necessary we work after hours or at weekends.
Glass Balconies & Insulated Glass
What is the difference between an insulated glass balcony and a single-glazed one?
In an insulated glass system, the air gap between the two panes reduces heat loss and condensation, so the balcony can be used in winter too. A single-glazed system is lighter and more economical and keeps out wind and rain, but its thermal insulation is limited.
Do I need permission from the building management for a glass balcony?
Because it changes the look of the facade, many housing complexes require management approval. We suggest colour and profile choices that match the other installations on the site.
Aluminium & uPVC Windows and Doors
Should I choose aluminium or uPVC?
Aluminium is the strong choice if you want slim profiles, large openings and a long service life; uPVC is the strong choice if you want affordable thermal insulation. Thermally broken aluminium combines both advantages. At the site survey we give a clear recommendation based on your budget and intended use.
Does the house get dirty when old windows are removed?
During removal and installation we cover the floor and belongings, and we hand over the work area clean when the job is done. In Google reviews, delivery that is “clean and on schedule” is among the most frequent comments.
Winter Gardens, Guillotine Glass & Pergolas
What is the difference between guillotine glass and folding glass?
Guillotine glass moves vertically up and down by motor; when open, the space is completely free and there is no stack of panels. A folding system, by contrast, stacks to the side. Guillotine systems are more often chosen for cafes and restaurants, folding systems for homes.
Does a winter garden keep you warm in winter?
A winter garden built with insulated glass and insulated roof panels can be used comfortably in winter with heater support. We choose the glass and roof together according to how you will use the space.
Glass Railings & Balustrades
Which glass is used for glass railings?
Laminated tempered glass is used so the pane does not shatter and fall when broken. Glass thickness is determined by height and fixing type.
Can an existing railing be replaced with glass?
In most cases, yes. The floor and staircase structure is inspected at the survey, a suitable load-bearing profile is selected, and the existing railing is removed and replaced with a glass system.
Shower Enclosures
How many mm should shower enclosure glass be?
Framed models typically use 6 mm tempered glass; frameless and large-panel models generally use 8–10 mm.
How long does shower enclosure installation take?
Once glass fabrication is completed after measurement, installation is mostly finished within the same day.
Mirrors & Decorative Glass
How is a large wall mirror installed?
Depending on the wall structure, a special mirror adhesive and a mechanical support are used together. In heavily used places such as gyms, we recommend an additional safety profile.
Can mirror edges cut you?
All mirror and glass edges are delivered polished or bevelled; no sharp edges remain.
Automatic Shutters & Sensor Doors
What happens to a sensor door when the power goes out?
The systems can be opened manually; with an optional battery/backup power unit, the door keeps working during a power cut.
Can a motor be fitted to an old roller shutter?
If the shutter slats and guide rails are suitable, an existing shutter can be converted to a motorised system. We check its condition at the survey.
Insect Screens & Pleated Systems
How long does a pleated insect screen last?
A pleated insect screen with an aluminium frame, installed correctly, lasts for many years; the mesh, which wears over time, can be replaced on its own.
Quote & survey
Can't find your question here? Call us.
In Kağıthane, Şişli and surrounding areas we mostly come for the survey the same day and discuss a clear price on the spot.